ZN
Zwivhuya N

1 reviews | Active since May 2018

16 Apr 2019, 07:03

Vodacom increasing the price of the contract

When I bought my contract I don’t remember signing that you guys as a brand can change the prices without even letting me know which wouldn’t change the anger and disappointment I have with brand . The amount that I agreed and signed to pay should not increase because I agreed and choose a deal that I know I would afford If that’s how Vodacom does it’s business I guess next time I must choose a different service provider that will be faithful to the agreement that we both agree too.

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Replies (1)
Vodacom
Vodacom's reply16 Apr 2019, 08:59
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team