CD
Chris D

1 reviews | Active since Nov 2011

09 Apr 2015, 14:10

Vodacom increasing charges.

Towards the end of last year my contract came up for renewal. I did not want to renew as there was not much that I was interested in. The sales man told me that I should renew because Vodacom is looking at increasing charges and if I sing my contract then it will remain unchanged for the 24 month period.<br> Last week I get an e-mail to say that my two contracts is being increased to continue to give me the great service and speed that Vodacom has given over the years, service and speed!? I don't even have reception anywhere near me, have to drive to town to use my phone, can't have a decent conversation without dropping the call every 2 min, and now they want to charge me more after I have signed a contract?<br> Last year I complaint about the reception and was told \sorry we are not planning anything for your area at this moment"<br> """

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Replies (1)
Vodacom
Vodacom's reply10 Apr 2015, 15:36
Official
Hello chris8d,

Our records reflect that you have been contacted, and feedback has been provided to you.

Kind regards
Consumer Website Team

Best regards,