AH
Amy H
1 reviews | Active since Jul 2013
09 Apr 2025, 10:16
Vodacom increases their contract fee every month!
Hi guys. Please take a minute and go through your Vodacom statements. I just found that Vodacom has been increasing my amount on a data plan little by little. When I took out the data contract in March 2024 the amount was R249 and they have increased it little by little and now the amount is up to R300. This is what you call *****ing! Of course, you email them, and they don't get back to you and phone them and have to hold on for 15min and your call gets cut!!!
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Replies (1)Vodacom's replyOfficial
09 Apr 2025, 12:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2025, 12:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
