TB
Thorn B

1 reviews | Active since Jun 2013

30 Mar 2015, 13:27

Vodacom increases subscription fees

I've just received a message from Vodacom, saying that as of 1 May 2015 my bill will be increased by R 30.00 p/m. Surely this is ******* in the middle of a signed contract. It infuriates me that they can do such a thing. Also if I wanted to opt out of this contract, there are penalty fees applicable. I see that with the \Top Up"accounts"

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Replies (1)
Vodacom
Vodacom's reply30 Mar 2015, 15:45
Official
Hello Mrthorn,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team