CG
Charmaine G

1 reviews | Active since Apr 2015

22 Apr 2015, 08:02

Vodacom increased R20 fee effective 1 May 2015

We received sms from Vodacom for the increase in fee wef 1 May 2015 on our 24 fixed term contracts. When we visited the Vodashop Tygervalley to enquire about this sms and why fee will be increased on a FIXED contract, we were told that they don't deal with this and we need to visit Canal Walk's Vodashop or call Vodacom. No contact details could be provided and we were told '\The increase will happen

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Replies (1)
Vodacom
Vodacom's reply22 Apr 2015, 14:22
Official
Hello Charmaine 21,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team