1 reviews | Active since Jul 2013
Vodacom increased my contract fee without my consent with 28%
My Vodacom (sim only) top up contract was increased by 28% for no apparent reason without my consent and without any additional value subscriptions.
After consulting my nearest Vodacom Shop I was informed that the contract name or structure has changed. My contract is only a few month old.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team