SP
Sello P

1 reviews | Active since May 2016

06 Nov 2018, 07:06

Vodacom Increase you Monthly Fee after 12 Month.

Good day, Guys please be careful with Vodacom, they will call you or text you with this Sms” "“Dear Customer, the naming and product terms of your UChoose Flexi 150 will Change to UChoose Flexi 152 on the 1 Of December 2018. your Monthly subscription will not be affected, for more info please visit http://voda.com/3tdb6 T & Cs apply”

Don’t agree to their **** of making money why they change your contract after 12 month, last year I received a call from Vodacom explaining the same thing that my monthly fees will not increase they just change the plan guess what my monthly fees increase by R100, when I contact Vodacom they said is just a plan change this time they must go to Hell I will take them to Court.

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Replies (1)
Vodacom
Vodacom's reply06 Nov 2018, 07:10
Official
 Dear Customer, 

Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team