BT
Basie T
1 reviews | Active since Apr 2014
13 Aug 2015, 20:45
Vodacom - Increase sub`s, decrease service
Got a call on 29/7 offering me cheaper data with a Wi-Fi gadget free. Promise me delivery on 3 or 4 August. No surprise, no delivery. I send a email on 9 August informing them to cancel the order due to bad service. Courier phoned me on 12 August to deliver parcel. I instruct them to send it back. Since my email, no response from Vodacom. This type of service are on par with their bad reception and constant drop-calls in the Mossel Bay area
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Vodacom's replyOfficial
14 Aug 2015, 10:32Hello Tidy Toolbox,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Aug 2015, 10:32
Official
Hello Tidy Toolbox,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,