TO
Tanja O

1 reviews | Active since Mar 2009

03 Jul 2023, 10:54

Vodacom increase standing contracts with inflation!

Vodacom increase an existing contract with inflation WT!!! and then they say I signed for this increase. My last consistent Vodacom account was in 2020. This is my account payments for 2021 R981.84 R981.84 R1 000.84 R1 045.00 R997.84 R997.84 R997.84 R981.84 R981.84 R981.84 R981.84 R981.84 This is my account for 2022 R988.38 R981.85 √ R981.85 √ R661.85 R661.85 R661.85 R685.93 R661.85 R685.93 R661.85 R685.52 R661.85 2023 R661.85 R685.52 R685.52 R685.52 R685.52 R685.52 R699.47 I downgrade and downgrade just for Vodacom to add their losses to my account disguised as inflation - WHAT A DISGRARCE YOU ARE. I have scheduled my cancelations in advance and will port my numbers to MTN or even Telkom and be assured that it is Vodacom's fault for losing customers!

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Replies (1)
Vodacom
Vodacom's reply03 Jul 2023, 12:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team