AB
Anthea B
1 reviews | Active since Mar 2009
29 Jan 2026, 17:53
Vodacom increase ridicolous!!!!!!!!!!! 8% in a country where inflation is approx 3%???
1) I need Vodacom to please explain how a contract that was signed end November 2025, is already up for an increase in March 2026?
2) Surely the contract price should be fixed for the 2 years of the contract?
3) The inflation rate for 2025 was at an average of just over 3% yet the Vodacom increase is over 8%????
No additional benefits added for this steep increase?
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Replies (1)Vodacom's replyOfficial
30 Jan 2026, 11:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jan 2026, 11:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
