AB
Anthea B

1 reviews | Active since Mar 2009

29 Jan 2026, 17:53

Vodacom increase ridicolous!!!!!!!!!!! 8% in a country where inflation is approx 3%???

1) I need Vodacom to please explain how a contract that was signed end November 2025, is already up for an increase in March 2026?

2) Surely the contract price should be fixed for the 2 years of the contract?

3) The inflation rate for 2025 was at an average of just over 3% yet the Vodacom increase is over 8%????

No additional benefits added for this steep increase?

0
Replies (1)
Vodacom
Vodacom's reply30 Jan 2026, 11:32
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team