PD
Pauline D
1 reviews | Active since Jul 2013
31 Mar 2015, 19:54
Vodacom increase price of signed contract
I have 2 signed two year contracts with Vodacom.....I now receive notice that both are increasing 1st May due to their costs going up.I signed to pay a set amount for 2 years??? Is this even legal?
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Vodacom's replyOfficial
01 Apr 2015, 08:29Hello repeatviewer,
For more than 20 years, Vodacom has worked to increase the speed, quality and breadth of mobile coverage in South Africa. At the same time, we've focused on making our services better, faster and more affordable despite the effect of inflation on our costs.
Even with our cost reduction efforts, market conditions have made it necessary for us to increase prices on some of our products.
Our terms and conditions do make provision for changes to existing contracts. All the charges and information registered on the network is governed by ICASA to ensure fair practice.
To view Vodacom's contract Terms & conditions kindly open the link below
http://www.vodacombusiness.co.za/business/terms/terms-general-terms-and-conditions
Regards
Consumer Website Team
For more than 20 years, Vodacom has worked to increase the speed, quality and breadth of mobile coverage in South Africa. At the same time, we've focused on making our services better, faster and more affordable despite the effect of inflation on our costs.
Even with our cost reduction efforts, market conditions have made it necessary for us to increase prices on some of our products.
Our terms and conditions do make provision for changes to existing contracts. All the charges and information registered on the network is governed by ICASA to ensure fair practice.
To view Vodacom's contract Terms & conditions kindly open the link below
http://www.vodacombusiness.co.za/business/terms/terms-general-terms-and-conditions
Regards
Consumer Website Team
Vodacom's reply01 Apr 2015, 08:29
Official
Hello repeatviewer,
For more than 20 years, Vodacom has worked to increase the speed, quality and breadth of mobile coverage in South Africa. At the same time, we've focused on making our services better, faster and more affordable despite the effect of inflation on our costs.
Even with our cost reduction efforts, market conditions have made it necessary for us to increase prices on some of our products.
Our terms and conditions do make provision for changes to existing contracts. All the charges and information registered on the network is governed by ICASA to ensure fair practice.
To view Vodacom's contract Terms & conditions kindly open the link below
http://www.vodacombusiness.co.za/business/terms/terms-general-terms-and-conditions
Regards
Consumer Website Team
For more than 20 years, Vodacom has worked to increase the speed, quality and breadth of mobile coverage in South Africa. At the same time, we've focused on making our services better, faster and more affordable despite the effect of inflation on our costs.
Even with our cost reduction efforts, market conditions have made it necessary for us to increase prices on some of our products.
Our terms and conditions do make provision for changes to existing contracts. All the charges and information registered on the network is governed by ICASA to ensure fair practice.
To view Vodacom's contract Terms & conditions kindly open the link below
http://www.vodacombusiness.co.za/business/terms/terms-general-terms-and-conditions
Regards
Consumer Website Team