1 reviews | Active since Oct 2016

31 Oct 2016, 20:42

Vodacom incorrectly takes R 49,000 from me!

<p>i have unsuccessfully tried calling vodacom now on various occasions!!</p> <p>i have a R168 p/m limited daya contract and Vodacom decided to devit my account for over R49,000!!!</p> <p> </p> <p>i have tried all their numbers but keep getting the message that the call center is "busy", and this after holding on for 20min</p>

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Replies (1)
Vodacom
Vodacom's reply01 Nov 2016, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team