Vodacom incorrectly debited me for service not rendered

My mobile contract account number I***, was terminated April 2024 but Vodacom debited R 1 772 at the end of May 2024. I have been contacting call centre and I have been moved between different numbers. The contracts say they can help because my number is now prepaid & prepaid call centre say they can’t help because this is the contract issue. I have been transferred between *** & *** numerous times.

My Fibre contract account number I*** was debited R 1 556 on the 31st July 2024. This was after relocated 20th June 2024 & Vodacom could not activate my services for 6 weeks. These are the SR numbers that I had during the 6 weeks, SR ***, SR 240702 - 222737, SR 240704 - 229772 and SR ***. This activation issue was resolved & closed 01 August 2024. So, July 2024 I did not receive Fibre service from Vodacom but they have charged me for service not rendered.

I need both debit orders reversed or my Fibre account to be credited with the total amount of this erroneous debits.