Vodacom incorrectly blacklisted my phone!

Hi,<br> <br> The reason for my complaint is that Vodacom has incorrectly blacklisted my cell phone, without my <br> consent.<br> <br> After a month of getting bounced around from one *********** employee to the next I finally found a Vodacom manager who understood my issue. He then gave me instructions to contact Vodacom's blacklisting department with the necessary documentation, which I did about 4 times, each with an automated response. <br> <br> I then finally got a response stating what my device had been unblacklisted and that my device should be kept off for 24 hours. I kept it off for 36 hours to be safe only to find that my device was still blacklisted.<br> <br> This is nearly 5 days later and after checking my phone every couple of days, it is still blacklisted. <br> <br> I highly suggest you contact me before I am forced to resort to other means of attempting to get your attention, Vodacom.<br> <br> Scott<br> [Email Removed]