Vodacom incorrectly billing and awful customer service

I'm being incorrectly billed for my wearable device and trying to cancel.

I went to the Vodacom shop in Stadium-on-Main on 3 consecutive days to see/deal with Ridwaan Motara. He has been nothing short of useless with no help/end in sight.

After going through on the third day, he made me wait online to speak to someone from Vodacom. I was then promised someone would call me back the following week. I've heard nothing. Pathetic customer service.