Vodacom incorrect billing post contract completion

AccountNo.: I***-6 MobileNo.: ***

Above contract ended in November 2023. However Vodacom has continued to bill me incorrectly for the handheld device. I have phoned Vodacom numerous times over the past month; the matter remains unresolved.

This is disappointing; I am long standing customer to Vodacom but there seems to be an issue every time my contracts end or when I do an upgrade. Perhaps it is time I found another service provider.