Vodacom - incorrect billing & outstanding account - POOR POOR SERVICE

<p>I have been a customer of Vodacom for the best part of 15 years, and I am now seriously considering closing my account and moving to the opposition.</p> <p>I have been having problem with my account billing since May this year. After numerous calls to the accounts as well as customer services departments, nobody seems to be able to explain what is going on.</p> <p>I have been receiving SMS's that my account is in arrears, which I am not in agreement with. There are items on my invoice that should not be there, and when I query, I get the runaround. Nobody can help me. </p> <p>I REFUSE to pay the arrears as requested by Vodacom until such time they can prove the arrear amount actually due to them.</p> <p>I have been transfered from pillar to post with no solution and no answers forthcoming from Vodacom.</p> <p>Poor Poor Service</p> <p>I await VODACOM's feedback.</p>