Vodacom incorrect billing

Item: Vodacom
Rating: 1
Author: Paul A

My statement is never correct phone call Anderson phone call I have credits on my account they don't seem to get it right

Helpful (0)

Replies (3)

Vodacom's replyOfficial

07 Jun 2025, 09:23

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Jun 2025, 09:23

Official

Paul A's updateReviewer Update

10 Jun 2025, 10:55

This is my 4th complaint I still haven't been contacted now I am receiving threatening mails telling me my services are going to be suspended

Paul A's update10 Jun 2025, 10:55

Reviewer Update

This is my 4th complaint I still haven't been contacted now I am receiving threatening mails telling me my services are going to be suspended

Paul A's updateReviewer Update

11 Jun 2025, 16:59

Let me rather give notice I'm still being over charged consultants don't return calls get told over the phone that I should talk softer otherwise they can't help me

Paul A's update11 Jun 2025, 16:59

Reviewer Update

Let me rather give notice I'm still being over charged consultants don't return calls get told over the phone that I should talk softer otherwise they can't help me