1 reviews | Active since Jan 2016
Vodacom incorrect billing
<p>I have reported this incident to Vodacom on 4 April 2017 and I have sent numerous mails to the Vodacom team to remind them to attend to my case.</p> <p>I was promised by Thokozani that Vodacom will assist me in two days' time, but it never happened. Vodacom emptied my bank account completely. I'm left without money and they don't seem to care a hell.</p> <p>I've never seen such terrible service in my life !!!!!!!!</p> <p>Can Vodacom please wake up and attend to this case?????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Kindly note that the reported incident has been reviewed and addressed resolved.
Please refer to your Bank for detail, incident finalised on 12 April 2017
Warm regards
Elroy
Best regards,
Kindly note that the reported incident has been reviewed and addressed resolved.
Please refer to your Bank for detail, incident finalised on 12 April 2017
Warm regards
Elroy
Best regards,
