Vodacom Incorrect Billing

Vodacom has been billing us incorrectly even though we have been promised that they have corrected our bill but the problems are not being resolved by them at all. 1. 1. We have queried the once again incorrect invoice with no positive response. 2. We have just received a Vodacom invoice for almost R3000.00. 3 And on this same day we received an invoice from VVM Attorneys on behalf of Vodacom for an amount of almost R7000.

2. Vodacom has waited for the R20 630.36 to accumulate to R26 623.84 and after part of the arranged payments of 2xR1000's was made dated the 29/09/2024 and 30/10/2024, to do a credit of R5 966.73 dated the 25/11/25 for an account which was *****ulently charged to our account, and which was supposed to have been sorted out in the year 2022 already.

Payment arrangements were made when our account together with the *****ulent account was at R20 630.36, how did the account suddenly become R26 630.36.

PLEASE RELOOK AT THIS STATEMENT BECAUSE THE CREDIT ON THIS STATEMENT IS NOT A TRUE REFLECTION OF WHAT THE CREDIT SHOULD BE.