1 reviews | Active since Jan 2016
Vodacom incorrect billing
<p>Good day</p> <p> </p> <p>On 3 Oct 2016 Vodacom has deducted R1777.59 from my bank account, which is wrong.</p> <p>I have reported the case on 4 Oct 2016 REF: A7-E3X2-6A1SF.</p> <p>Since then, I am sending mails to Vodacom each and every day, but to NO RESPONSE.</p> <p>This is absolutely terrible service.</p> <p>Can this matter please be escalated to Vodacom Management?</p> <p>Thanks</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team