JB
Johan B
1 reviews | Active since Mar 2009
01 Jan 2020, 09:42
Vodacom incorrect account
I have tried contacting Vodacom and also to login to the Vodacom site to sort this out or get an explanation for my dubious Vodacom account amount being debited.
I am on a Vodacom Red Package for R999 per month then my wife is on a Vodacom top up package for R350.
But Vodacom debits R3500+ every month from my account.
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Vodacom's replyOfficial
02 Jan 2020, 07:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2020, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team