Vodacom Inconsistencies, rudeness and arrogancy of their staff.

I have an issue with Vodacom. The rudeness, inconsistencies and utilisation of slamning words on the phone that are covered by "it is not a mandatory courtesy, so." I made an enquiry on my phone bill for February 2025 and received no assistance on the matter, but was just moved from pillar to post on several occassions.

It would have been fair for Vodacom to have contacted me regarding the discounts being ********** my contract upon its expiry date in January 2025. I wasn't aware that the contract had come to an end and that the discounts would be discounted as well; and the fact that I would be based on a month to month contract.

Yes, it is my duty to know the terms of my contract but Vodacom has always made me aware of such whenever my contract is bout to end, since 2018. What has bow changed?

The last male agent that I spoke to hanged up the phone on me, how so professional that is.