BN
Boitumelo N

1 reviews | Active since Sept 2016

13 Jan 2017, 12:44

Vodacom/Incompitent collection Staff

<p>Vodacom handed me over to a collections company now i went to the bank and paid them and the stupid supervisor from the collections company sent me incorrect banking detail.I can believe they made a person who doesnt double check a supervisor.lol now the account was paid.i looked like a stupid guy and the bank security chased me out for talking on the landline trying to get the correct Ref number.I have recorded the calls and sms that were sent by your stupid collections company.</p>

0
Replies (6)
Vodacom
Vodacom's reply13 Jan 2017, 12:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

BN
Boitumelo N's update13 Jan 2017, 19:13
Reviewer Update

I can send u the proof of payment if u want but im ****ed

BN
Boitumelo N's update13 Jan 2017, 19:13
Reviewer Update

***** did not contact me

BN
Boitumelo N's update13 Jan 2017, 19:16
Reviewer Update

When you guys want new contact a person within 2 minutes but when a client has a problem you take a million years.we all know whats hapenning and i know you wont contact me.now i will publish on icasa and Carte Blanche.You are full of empty promises

BN
Boitumelo N's update13 Jan 2017, 19:18
Reviewer Update

When you guys want new contract or a client.a person is contacted within 2 minutes but when a client has a problem you take a million years.we all know whats hapenning and i know you wont contact me.now i will publish on icasa and Carte Blanche.You are full of empty promises

BN
Boitumelo N's update13 Jan 2017, 19:21
Reviewer Update

No missed call or sms from these stupids.thats how you treat your clients.i am not stupid i will tell other people about this on facebook