OG
Orrin G

1 reviews | Active since Oct 2012

05 Jun 2020, 14:53

Vodacom incompitence!

Once again the staff at vodacom has showed me just how *********** they are making my decision to move to another provider so much more...

Pro Tip to Vodacom staff... if a client tells you not to call them... DONT F****G CALL THEM.

I'm just scared that this culture of incompetence is not inherited from the highest position (Shameel Joosub) in the company...

Dissapointing! (as always)

0
Replies (2)
Vodacom
Vodacom's reply06 Jun 2020, 17:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply08 Jun 2020, 09:11
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advise that your concerns have been noted.
 Regards Consumer Website Team

Best regards,