Vodacom ***********S'

I contacted Vodacom contract cancelation department on the 21st of August to cancel my contract, only to be sweet talked into an upgrade. So I upgraded my Vodacom contract on the 21st of August2021. I was promised a Samsung A22 5G device. My new devise was delivered a few days later. Upon opening the box, I realised that they delivered the normal Samsung A22, and not the A22 5G as promised. The Samsung A22 5G is not even released in South Africa yet..... After a lot of call centre operators, they came to collect my device. However, I was promised a 5G device, and I insisted on a 5G devise witch they agreed upon. They said the alternative is the Samsung A32 5G. I further insist on not paying the extra amount required, as they agreed that the fault is on their side and that the call centre agent was ***********. The Call centre was supposed to come back to me but failed after I contacted them numerus times. I now have a Vodacom contract that I am paying for but no devise. currently I an using a borrowed phone so that at least I can work..... I hope this gets to the right person......