VODACOM *********** !! STILL NOT RESOLVED

I DONT KNOW WHAT THE HELL IS GOING ON THERE AT VODACOM . SOME GUY CALLS ME FROM CUSTOMER CARE TELLS ME HE IS PUTTING ME THROUGH I DONT KNOW WHAT DEPARTMENT AS THEY WILL HAVE ANSWERS AS TO WHEN IM GETTING MY PACKAGE . I GET THROUGH TO SOME IDIOT WOMAN WHO TELLS ME SHE HAS NO IDEA WHAT IM TALKING ABOUT. EVEN SOUNDING SUPRISED LIKE SHE DOESNT KNOW WHAT THE VODABUCKS STORE IS FOR GOD SAKE IS THIS NOT HER JOB??? SHE TELLS ME HE PUT ME THROUGH BECAUSE HE WAS TRYING TO AVOID ME . IF THIS IS NOT SORTED TODAY IM TAKING THIS TO ALL SOCIAL MEDIA PLATFORMS AND REPORTING THIS AS **** . I WANT A MANAGER OF VODACOM TO CALL ME IMMEDIATELY AS IM DONE DEALING WITH *********** PEOPLE WHO DOESNT KNOW THEIR JOBS OR EVEN HAVE SIMPLE PRODUCT KNOWLEDGE. BY THE WAY SHE JUST CUT THE CALL. IM GETTING VERY FRUSTRATED WITH DEALING WITH VODACOM I WANT WHAT I PAID FOR. EGT RUDY TO CALL ME WHO TOLD ME MONDAY MY PACKAGE IS BEING DISPATCHED COZ SINCE THEN I HAVE HEARD NOTHING AGAIN.