Vodacom *********** staff

Showmax on your vodacom account! What a disgrace. Working perfectly fine for 3 months. Today I get an sms that says "You have insufficient spend limit in your Vodacom account. To purchase Showmax please recharge and try again."I have a contract and I put a R50 limit in place as I never exceed my allocated talk time minutes or data. The limit is just for in case. Showmax is.R 49 per month but apparently I have used R57 of my limit so showmax cant be debited. Cant tell me what the R57 was used for as I still have talk time and mobile data available. The consultant wont listen and keeps interrupting. Worst customer service ever. Stuff vodacom and their showmax offering. Please employ staff that know how to listen to understand not just to respond because she thinks she is right. Please listen to the recording!