1 reviews | Active since Jun 2016

30 Jun 2016, 11:42

Vodacom - *********** Staff

<p>I have two contracts with Vodacom, once was cancelled in May 2016 and the other is still active, well locked at the moment.</p> <p>I cancelled my contract in May and on 3 seperate occasions that I phoned I was given reference numbers and still it has not been cancelled, they even admitted it was their error and gave me a pending investigation reference number but have now locked my current contract and they refuse to send me my recordings, I am willing to take this to Carte Blance if need be since I have all the proof....</p>

0
Replies (2)
Vodacom
Vodacom's reply30 Jun 2016, 13:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update01 Jul 2016, 12:05
Reviewer Update

Still no Vodacom.....