Vodacom ***********!!!! Shocking Service!!!

Please Vodacom, get new staff!! Why can a simple upgrade not be completed. I have been sent from pillar to post for 4 days now and still this cannot be resolved. Online tells me to call upgrades department, upgrades tells me to call another department. One person says confirmations will call within so many hours, and the next person tells me something else. Disgusting that after your mistake, i now had to start the proces over today. I have spoken to more than 20 employees and no one can do simple job and i get mixed communication. After been a loyal customer with Vodacom for more than 20 years and having no less than 3 contracts, i do expect better service. How can you allow such *********** people to work in customer service? So disappointed to get such terrible service from you. Maybe someone else would like my business after all. It seems you don't care about customer service these days. Sies man!!!!