LH
Louise H
1 reviews | Active since Jun 2019
13 Apr 2022, 13:11
Vodacom - *********** Sharks!!!
Account number: SM005169-3 On 5 March 2022 I went to Vodashop in Centurion Mall to cancel my contract after battling for days to do so online. I waited in the que for 45 minutes!!! I paid R13,803.29 using my credit card to cancel my contract and pay the monthly fee for February 2022. However, today I received a call from a company telling me that I have been handed over to them for debt collecting!!! DOES ANYBODY AT VODACOM ACTUALLY KNOW WHAT THE HELL THEY ARE DOING???? Are you making so much money that nobody cares on reconciling your books at the end of the month?????????????
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Vodacom's replyOfficial
13 Apr 2022, 14:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2022, 14:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team