Vodacom- *********** service

<p>My husband works out the country and has always utilised the roaming facility. Two months ago when he retruened to the country and tried to reativate his phone, it was barred. Many calls to customer service and hours at the Blue Route Vodcaom Branch , the problem was apparently sorted. However, when he left the country again and tried. to reactivate the roaming facility he was told the facility was not available. However, at least he was able to use his phone. Yesterday once again he went in to the Blue Route Vodacom store to sort things out. Not only did the consultant not seem to understand the problem, she did not seem too interested in trying to resolve the matter and told him it would need to be sorted out by the IT Department. To make matters worse this morning his phone is not working at all and he is barred from making calls. He is due to leave shortly and the situation is excerbated by the fact Vodacom Customer Car wont deal with me as I am not the account holder. Please help</p>