Vodacom *********** & pathetic seevice

Worst service provider ever. Dont choose Home fibre with vodacom Choose another service provider. Vodacom service is disgusting. The consultants are just so useless.

When selling the contract they promise you the world. The moment you agree they go back on their words & dont deliver.

My contract was approved on 19 November 2020.

I was promised my router will be delivered in 3 working days & installed & working within 7 working days...

It was only installed on 30 November 2020. I called vodacom to activate it on 1st December 2020. They said within 24 to 48 hours. I called again on the 4th December 2020. Then again on 21 December 2020. Have SR 201221-***147 as my reference no. Its still Not resolved.

I called again on the 24th December 2020. Then once again 29 December 2020

Called in on the 3rd January 2021. Again on the 4th of January 2021...

The staff are so ***********. Each 1 i spoke to has made an excuse.. it wasnt logged correctly. Its not escalated. Not reported etc... so damn useless.

I gave them more than 24 to 48 hours & its still Not Activated.

I called today 20 January 2021 fibre is still Not Activated... Service is beyond pathetic...

If you ever considering Vodacom. Please go elsewhere.. its really pathetic... 30th November 2020 to 20 January 2021 & still waiting...