1 reviews | Active since Jan 2014
Vodacom *********** and *******
Honestly I am gobsmacked by the uselessness of vodacom. This is the 4th time I'm complaining after be assured telephonically that my "issue" had been resolved.
COME ON VODACOM, GET IT TOGETHER!!!!! So once again you've debited my account for a contract that was cancelled August and has been on prepaid, HOW SERIOUSLY *********** ARE YOU ????!!!! YOU ARE *****ING MY MONEY, GIVE IT BAC****! It is now December and you have not solved this problem in 3 months after speaking to numerous consultants and being told all is sorted each and every time. You are *******! Sort my problem out, I am not reversing the debit order for your mess up, there shouldn't be a debit order return my money! The consumer protection agency might be the alternative as you (Vodacom) cannot seem to solve this
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)