SV
S V
1 reviews | Active since Jan 2018
02 Jun 2021, 11:44
Vodacom *********** and discriminating
I've been trying to get my account updated with the correct payment information for over 1 year. Still NO response and STILL not joy sorting out my paid account. In the meantime VODACOM has cancelled my cell numbers I've had for 25 years without my knowledge, and I cannot get my numbers back, even if they still not in use!!!
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Vodacom's replyOfficial
02 Jun 2021, 14:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2021, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team