Vodacom *********** Agents!

<p>My account was disconnected due to payment. I have paid the amount in arrears at vodaworld in Midrand and was advised that my account will be reconnected automatically between 2 - 24hrs. 24hrs later no reconnection. I then contacted customer service and I was told that my account needs to be escalated to the accounts department as the payment was reflecting but my account status was still on "in arrears". I then spoke to an agent by the name of Dumisani and I was reassured that my account should be opened in 2-5hrs. 5hrs later still no reconnection. I contacted customer service again and I was told that they only removed the status of my account and not reconnect. The lady then once again reassured me that my line will be reconnected in an hour! Till now, NOTHING has happened. I pay over R3000 every month and this is the kind of service I get? I have about 5 contracts with you guys. I have to run around just to reconnect my line? I am looking at other service providers and will move my account to them including my business account else where if this is not sorted out!!!!</p>