Vodacom ***********

<p>I upgraded my internet data package because it was due for upgrade. Vodacom went and changed my main number to the internet package of wich my main number is not even due for an upgrade till October. Now I can't phone or sms. I have this woderful 2 gig data that means nothing to me. I can't phone or sms clients as required to perform my daily duties. The worst is if I get a phone call and miss the call I can't phone back because the calls are all shown as unknown. Vodacom don't want to change my package back to what it was and tells me that they can only offer me a more expensive package. The consultants that I speak to keep on telling me that they can only change my package the first day of the month. But they can overide the system for a number that is not due for an upgrade yet, HOW DOES THAT WORK . </p> <p>Again, Vodacom wants to give me another package (more expensive) and apparently my package that they changed is no longer available. Why must I pay more for someone who messed up my package that I was happy with and that was not due for an upgrade yet.</p> <p>I want a package with the same benefit for the same price and must be activated A.S.A.P and not the end of the month or the first of the new month.</p> <p>Vodacom must make sure that they change my upgrade date back to Oct 2017 and not Oct 2019 as per system. I want an answer from Vodacom to tell me how is it possible to change a cell number package if the contract is not due for upgrade.</p> <p> </p> <p>Extremely Unhappy Customer</p>