1 reviews | Active since Apr 2017
VODACOM ***********
<p>Recently made an upgrade with Vodacom, now i cant make or use internet because apparently i have reached the credit limit, of which i dont understand because with a contract they provide R200 airtime then when it is finished, i am suppose to recharge my self, I received a monthly statement with a shocking amount of money that is due month end, when i contact them, they said there was a promotional 10GB billed, of wich it was a mistake.</p> <p>my phone started giving me problems on the 05 April till now, no one is able to give me a solution.</p> <p>My reference number from the solution department is1- ********** ********** </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
