Vodacom ***********

I have been for 2 months trying to get payments sorted out but just Noone at Vodacom is competent enough to resolve the issues. I made a payment on 3 Sept and 30 Sept. Both the payments do not reflect on my account. I have sent proof of payments to so many people. Now today a sudden payment is taken from my bank account for the "arrears" amount. One of my debit orders for insurance has been returned unpaid and I have been charged R100 by my bank. If Vodacom didn't *******ly take the money my debit order would have been provided for. I am so sick of *********** useless service from Vodacom and just Noone sorts out the problem.