TS
TS S

1 reviews | Active since Nov 2020

02 Dec 2020, 12:08

Vodacom ***********

I am sick and tired of your nonsense. You NEVER call when you say you will. YOU made a mistake so fix it!!!!!!!!!!!!!!!! Why am I calling you to follow up all the time. Vodacom customer service is honestly DISGUSTING! You allowed a contract to be opened using ********** documents and now you're taking your time sorting this matter out. I didn't ask for this. I am involved in this because of your incompetence. FIX THIS NONSENSE. I am not waiting 7 days for a refund. I don't care if it is a small amount of money. And please don't try your automated responses that someone will call me in due course. Do your job and serve the "customer"!

0
Replies (2)
Vodacom
Vodacom's reply02 Dec 2020, 13:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TS
TS S's update02 Dec 2020, 14:00
Reviewer Update
Thanks for the generic response, once again