TS
TS S
1 reviews | Active since Nov 2020
02 Dec 2020, 12:08
Vodacom ***********
I am sick and tired of your nonsense. You NEVER call when you say you will. YOU made a mistake so fix it!!!!!!!!!!!!!!!! Why am I calling you to follow up all the time. Vodacom customer service is honestly DISGUSTING! You allowed a contract to be opened using ********** documents and now you're taking your time sorting this matter out. I didn't ask for this. I am involved in this because of your incompetence. FIX THIS NONSENSE. I am not waiting 7 days for a refund. I don't care if it is a small amount of money. And please don't try your automated responses that someone will call me in due course. Do your job and serve the "customer"!
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Replies (2)Vodacom's replyOfficial
02 Dec 2020, 13:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TS
TS S's updateReviewer Update
02 Dec 2020, 14:00Thanks for the generic response, once again
TS
TS S's update02 Dec 2020, 14:00
Reviewer Update
Thanks for the generic response, once again
