Vodacom ***********

We received an LTE unit that was not what we ordered, we cancelled it immediately and was told by Marisha Naidoo our representative at the time that the courier company would collect it. It took them almost two months to collect the unit. We were assured via e-mail that there would be no charges as we cancelled within the 7 days. Our business lines were suspended yesterday and every and all attempts to have us reconnected has failed. After hours and hours on the phone, we were eventually informed that we were billed for this LTE unit and they suspended our lines due to non-payment. This should never have been charged. Disgusting service, no assistance, call centre calls dropped, advertised customer care lines are not in service, a massive run around that we can ill afford. Received an sms that said we would be reconnected 2 - 5 hours later and still no connection almost 24 hours later. Vodacom.. I have 10 lines with you. I am going to cancel each and every one.