1 reviews | Active since Oct 2013
Vodacom = ***********
<p>I paid my premature cancellation fee on 12/10/2016 and sent it to the following people:</p> <p> </p> <p>Jaco Von Metzinger ********** />Ewert Kleynhans ********** />Retentions ********** <p> </p> <p>The first reply I received, I was informed by Renentions that the document was not attached. This is untrue and believe its a tactic to delay my cancellation and to deduct another instalment.</p> <p> </p> <p>It was sent for the third time yesterday, and received the following response:</p> <p> </p> <p>Good day</p> <p>Please note that cancellation has already been processed, effective 30/11/2016.</p> <p>Regards<br />Itumeleng Makhene.</p> <p> </p> <p>Cancel with Immediate effect, not only on 30/11/2016!! Payment<br />was made!!!!!! What is so difficult to understand???</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
