RM
Rudo M

1 reviews | Active since Jan 2019

23 Jan 2019, 08:48

Vodacom ***********

I ordered a phone online about 6 days ago and it has taken forever for Vodacom confirmation department to call me......I am literally getting old waiting and my patience has run out. I am really annoyed by such high level of incompetence and i would never recommend anyone to use their online service....I regret so much having to deal with Vodacom and i am def considering MTN....

0
Replies (4)
Vodacom
Vodacom's reply23 Jan 2019, 09:40
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team   

Best regards,

Vodacom
Vodacom's reply23 Jan 2019, 09:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply23 Jan 2019, 10:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. You may also contact the online Sales Team directly on ***4 [free from Vodacom numbers].

Regards
Consumer Website Team

Best regards,

RM
Rudo M's update23 Jan 2019, 12:27
Reviewer Update
still waiting....................