1 reviews | Active since Aug 2018
Vodacom ***********.....
Really don't wanna do business with Vodacom ever again in my entire life....I was in arrears for over R4000 of their doing.....they don't stop your capped data when they should......so I made a payment of R2200 to the incorrect account number....waiting for months for it to be rectified but nothing is happening....I must phone them but cannot as they have stopped their services......I must buy prepaid on my own account.....I e mailed the proof so they can rectify my account......I'm having a nervous breakdown and don't even wanna speak to anyone of them as they are all *********** in my eyes....and my phone was ****** ....I still don't even know if it must be blacklisted or not....all this happened months ago.....all i need is a balance of my account minus the R2200 that I have paid.....I have made payments previously ...but not this month....just too upset for words....everyone has their own story and I'm not getting anywhere with them....
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Teresa
We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.
Kindly let us know should you need further assistance.
Regards
Vodacom Consumer Website Team
Best regards,
Dear Teresa
We tried calling you with regards to your query, however we were unable to get hold of you after numerous attempts.
Kindly let us know should you need further assistance.
Regards
Vodacom Consumer Website Team
Best regards,
