Vodacom - ***********

I have never dealt with such uninformative and *********** call centre employees as I have with Vodacom.

I truly do not know where you get your staff from. They are definitely not s****ed to work with public!!

They are not fully trained at all. I do not have the time, patients or inclination to deal with employees who do not know what they are doing.

Your Accounts Department is absolutely pathetic. I have for more than TWO years requested that my monthly statements be sent to me via email. Every month it's the same story. I pay more than what I'm suppose to pay as I do not receive any statements in time!!

Last month February 2018 your Accounts Department had the odasity and blocked my daughter's phone as there was a VAT amount outstanding for a lousy R161.00 No one from Vodacom had the common decency to call me and let me know that the phone is going to be blocked.

I sent my daughter various watsup messages to find out if she had arrived safely home from work she didn't reply since that morning 4am until after 7pm that evening whereby I called her only to find out that VODACOM blocked her phone

It's now 2nd March and I still haven't received a statement!!

So what are you going to do about this!! Most probably tell me that you have loaded it on the system!!

Surely, or so I hope that there is someone in your Accounts Department who can type! Clearly NOT as this request has been going on for over 2 years.

The worst is if they ask of me to email the request and its a no-reply email address!!