1 reviews | Active since Jun 2016
Vodacom ***********
<p>The worst service i have ever received. I have been trying for almost two weeks now to sort out an unauthorised debit order through the call centre. I have spoken to numerous ladies there and all promised to call me back, but no-one has called. I was told twice that my query was escalated but I am still waiting for a reference number. I was invoiced for a device on an upgrade that I was not quoted for and that is already covered in my quoted contract. No-one at Vodacom can help me. I have in the interim cancelled the debit order, hopefully I will get a reaction from them now that I have taken my money back. i cannot believe that no-one is able to assist me.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
