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Paul M

1 reviews | Active since Apr 2022

22 Sept 2025, 13:59

Vodacom Incompetency

Why is it so difficult to speak to a person or are they hiding from their clients because of the ****p service. Even the lady on the main switchboard is ***********. I asked to be transfered the the secretary of the CEO and she transferred me to customer care......again. They already told me they can NOT assist!!!!!!!!!!!!!!!!!!

Vodacom, you have become totally useless. I have been a client for 25 years and this is the service I get. Pathetic. It is so bad that I do not even expect a reply or call from them

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Replies (1)
Vodacom
Vodacom's reply23 Sept 2025, 08:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team