CK
Christelle K
1 reviews | Active since Apr 2023
07 Aug 2024, 10:52
Vodacom incompetency
My debit order did not go off and now it shows my account is in arrears but it is vodacom who didnt deduct. Ridiculous!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Aug 2024, 12:15 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Aug 2024, 12:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CK
Christelle K's updateReviewer Update
09 Aug 2024, 10:36I'm still waiting for someone to contact me
CK
Christelle K's update09 Aug 2024, 10:36
Reviewer Update
I'm still waiting for someone to contact me
CK
Christelle K's updateReviewer Update
09 Aug 2024, 22:31Absolutely useless, im in arrears because VODACOM didnt do their job, and after 48 hours still no reply, why even bother! I would cancel and leave if it was easy, but off course it's not!
CK
Christelle K's update09 Aug 2024, 22:31
Reviewer Update
Absolutely useless, im in arrears because VODACOM didnt do their job, and after 48 hours still no reply, why even bother! I would cancel and leave if it was easy, but off course it's not!