Vodacom incompetency and lack of response unacceptable

<p>I wrote a Vodacom review on Friday 22nd July 2016. I have only just recieved a repsonse from someone at Vodacom. I have no idea what role Eltino Martin plays at Vodacom but his response was unsatisfactory to say the least.</p> <p> </p> <p>He failed to address the following: Who actually authorised this MyGiG pro on my account without my permission and no one has confirmed that it has been removed from account. </p> <p> </p> <p>Also I do not want my Vodacom account credited for the amount of R498 I want my bank account to be credited. I have no interest in getting airtime for the amount of R498.</p> <p> </p> <p>Can someone senior at Vodacom please pay attention to this and confirm to me via email that ALL my concerns have been addressed.</p>