TM
Thato M

1 reviews | Active since Aug 2017

15 Aug 2018, 09:30

Vodacom Incompetency and *****

I have logged about 5 queries with them to fix their mistakes and they still keep on harassing me with ********** invoices. It's been about 5 months now and they have not resolved the issue and they are debiting me for a phone and subscription I paid off.

0
Replies (2)
Vodacom
Vodacom's reply15 Aug 2018, 09:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

TM
Thato M's update22 Aug 2018, 08:05
Reviewer Update
Issue still not resolved, I am switching networks